How To Solve the Microsoft “Update Not Working Due To ‘0x80070002′” Error

Rapidly growing technology has made it essential for your computer windows updates to be up and running at pace with the development in the field.

In the current scenario, it is quite normal to receive windows updates almost every week. If this had required one to get the system re-installed every time, it would be undoubtedly difficult. But, with Microsoft Windows update distribution and installation program, Windows update is not that difficult a task. Microsoft runs a website which can only be accessed by Internet Explorer. All versions of Windows from 95 through XP are so designed that they can receive updates automatically from the site.

Virtually anyone owning a computer with Microsoft Windows has undoubtedly had some practical experience when it comes to Windows OS Update. Windows Update stands out as an intelligent process which could hook up to the internet and also apply critical security and safety patches and fixes whenever Microsoft launches them.

To get started, one might have to do a few first-time installation formalities for a few updates. You are either Express or Custom update your system. The Express function will automatically install all the high priority window updates on your system. The Custom Update brings up the option of installing several categories of updates that either increase the performance of your PC or add new features to Windows.

Another essential tip is to give a slight glance before checking the box next to it. Just in case if you think that you might not require the section of the software package, it is best to leave it aside. Once you are done with the scanning bit, it is now time to get the real thing installed. To install the package click on the “Review and install the update.” Once you are ready click on the Install button; download will begin instantly.

Once you have installed a couple of these updates, it is advised that you visit the Windows Update site to check if other updates are also available for you.

Microsoft has now teamed with Windows XP introducing Automatic Updates which, as the name suggests, will automatically update your version of Windows with the latest high-priority updates. It is useful to many, as it saves the time required to keep up with the windows update. For this, it is important that you have the Automatic Updates enabled on your system.

Windows update not working due to (0x80070002)

When introducing another form of a product program, or adding a capacity to a current program, PC clients are frequently confronted with error messages.

0x80070002 is one such Windows Update error that results not because you have accumulated caches on your Registry, or your hard drive is running out of space. It is a technical error that occurs when important files go missing. In this article, you will read about this error in details, and will also learn troubleshooting steps to fix the same.

Understanding the Error

0x80070002 is a Windows Update error. You are very likely to get this error when trying to install updates from Windows Update. The reason of the error is the unavailability of essential files. Sometimes, when you download the installation files and extract those, certain files might go missing because of some technical flaw. In that scenario, the installation process will not get successfully complicated. It will show up errors. There are various errors possible under this situation. 0x80070002 is just one of the many Windows Update errors that may occur because of missing installation files.

These errors and specialised defects are rectified through Windows updates that are propelled time to time by Microsoft. Windows being the most generally utilised working framework over the world is the simplest and most loved focus of worldwide PC programmers.

The next possible reason behind this error is related to license. If your Windows Update license has got expired, then also you may face this error. If the error is because of license expiry, then the error will occur while you will log into your computer. In such a situation, you can see this error as a reminder indicating the expiry of your Windows Update license.

How to Troubleshoot the Error?

To troubleshoot this error, you can either choose computer repair services or go for self-troubleshooting. On availing remote assistance, you can avail help from professional and experienced computer support engineers. However, the troubleshooting steps are not very complex. If you have the basic understanding of computers, its software and errors, then you can easily perform self-troubleshooting. On that note, the article describes the troubleshooting steps for this error.

Method 1: If the Error Occurs Because of the Missing Update Files

-Download “Windows Update Troubleshooter” from the Microsoft website.
-Right-click on the downloaded file and click ‘Show in Folder.’
-Once you see the downloaded file in the folder, right-click on it and click ‘Open.’
-Here, you might require providing your Administrator’s password.
-Type the password and run the ‘Windows Update Troubleshooter.’
-Once you have run the troubleshooter, again try installing updates from Windows Update.
-This time the problems should get fixed.

Since ‘Windows Update Troubleshooter’ is an automated tool, so using it shouldn’t be an issue for any user with basic computer knowledge. However, if you find difficulty in using the tool, then go for online computer support services.

The steps mentioned above are for Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP.

Method 2: If the Error Is Because of License Issue

If you are getting this error while logging into your Windows, then you need to perform the following steps of troubleshooting:

-Click the ‘Start’ button.
-Click on ‘Run.’
-Type: regedit.exe on the Run box.
-That will open the Registry Editor
-Now, expand the left-hand tree panel for the following key:
-Once, the key opens, select the ‘Run’ key on the left panel.
-In the right-hand panel, locate the ‘MSC’ data value.
-Right-click the MSC value, and then, click ‘Delete.’button.


In conclusion as the second method includes working with the Registry Editor so that it can be a bit risky affair as well. Thus, attempt to self-perform this step only if you have proper knowledge about Windows Registry Editor. Otherwise, it is better to avail computer support services through remote assistance. However, the method one, i.e. using the ‘Windows Update Troubleshooter,’ is an easy method, and you should be able to perform this method easily.

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